Delivery and Returns


We offer a free click and collect service. Simply choose 'pick up' at the checkout. 

Alternatively, standard UK delivery is £4.00. 

If you choose pick up at the checkout, we will then notify you as soon as the item is ready for collection. We are open Monday - Saturday to allow collections to take place.

We are currently unable to offer international shipping. 

RETURNS POLICY


We want you to be delighted with your purchase. If for any reason you wish to return an item within 28 days of purchase, simply email us on: info@cooksgalleyltd.co.uk to authorise a return, then arrange for your return shipping and pay the associated costs for any unused item/s.

All goods will be inspected on return to ensure items are unused and in a resalable condition.The goods are your responsibility until they reach us, so please make sure it’s packed up properly and cannot get damaged on the way. Returned items should include tags and any packaging to ensure a refund is given. In the unlikely event that an item is returned to us in an unsuitable condition, we will not issue a refund.

This does not affect your statutory rights.

We recommend you obtain proof of postage when returning items to us.
Our returns address is: Online Returns, Cooks Galley, 6 Nevill Street, Abergavenny, Monmouthshire, NP7 5AD

We regret that no returns can be made to our store at this current time.